1. Introduction

Bienvenue sur FASO3D.com (« nous », « notre », « nos »). Nous nous engageons à protéger votre vie privée et la sécurité de vos données personnelles. Cette politique vous informe de la manière dont nous collectons, utilisons, partageons et protégeons vos informations lorsque vous visitez notre site ou effectuez un achat.

2. Data Controller

FASO 3D — 22 Allée de l'Estive, 78200 Magnanville, France.
Email : contact@faso3d.com

3. Purposes, Legal Bases and Data Categories

We use your data notably for: the proper functioning of the site (legitimate interest), the fulfilment and delivery of your order (contract performance — name, address, email, phone, order history), customer service (legitimate interest), personalization and optimization of the site (consent), personalized advertising (consent), and compliance with our legal and accounting obligations (legal obligation — billing data).

4. Partage de vos données personnelles

We share your data with trusted third parties: payment providers (Stripe, PayPal — we never store your card details), logistics providers for shipping, advertising and analytics partners (only with your consent), and authorities where required by law.

International transfers. Some subcontractors are located outside the European Economic Area. These transfers are governed by the European Commission's Standard Contractual Clauses.

5. Automated Decision-Making and Profiling

Your data may be used to fight fraud and personalize your experience (product recommendations). You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you.

6. Data retention periods

Account data: 3 years from last activity. Order and billing data: 10 years (accounting obligations). Prospect (marketing) data: 3 years. Proof of cookie consent: 12 months.

7. Managing Your Consent

You can customize your preferences for each purpose requiring your consent, and change them at any time via the site's cookie management tool.

8. Data Security

We encrypt your data, conduct internal audits, and restrict access to personal information to only those who need it. In the event of a data breach, we notify the CNIL and affected individuals within 72 hours maximum.

9. Your Rights

In accordance with the GDPR, you have the right to access, rectify, erase, object to, and port your data, to withdraw consent, and to define what happens to your data after your death. To exercise these rights: contact@faso3d.com (response within one month).

10. Changes to This Policy

We may update this policy to reflect changes in our practices. Any substantial modification will be published on the site.

11. Contact Us

Email : contact@faso3d.com
Postal address: 22 Allée de l'Estive, 78200 Magnanville, France
Or via the contact form.